Policy
Our Commitment to Transparency
Cancellation Policy: We require at least 24 hours' notice for cancellations.
​
Cancellations made less than 24 hours in advance may incur a fee.
Satisfaction Guarantee: If you're not happy with our service, let us know within 24 hours and we will make arrangements to remedy the issue free of charge.
​

Privacy Policy
Effective Date: September 28, 2025
​
At Glow & Go Cleaning Pros (“we,” “our,” “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, social media pages, and cleaning services.
​
1. Information We Collect
-
Personal Information: Name, phone number, email address, home address, and any details you provide about your cleaning needs.
-
Payment Information: Limited billing details when you pay for services (processed securely through third-party payment providers).
-
Usage Data: Information about how you use our website or social media pages, such as IP address, browser type, and interactions (via cookies or analytics tools).
2. How We Use Your Information
-
Provide, schedule, and manage cleaning services.
-
Communicate with you about bookings, estimates, promotions, and updates.
-
Improve our services, website, and customer experience.
-
Comply with legal obligations and prevent fraud.
-
We do not sell, rent, or trade your personal information to third parties.
3. Sharing of Information
-
Service Providers: With trusted third-party partners who help us operate our business (e.g., payment processors, booking platforms).
-
Legal Requirements: If required by law, regulation, or legal process.
-
Business Transfers: If Glow & Go Cleaning Pros merges with or transfers to another company, your information may be included in the transfer.
4. Cookies & Tracking
-
Our website and social media channels may use cookies or tracking technologies to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies in your browser settings if you prefer.
5. Data Security
-
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no method of transmission over the Internet is 100% secure, we use industry-standard safeguards to protect your data.
6. Your Rights
-
Access, correct, or delete your personal information.
-
Withdraw consent for marketing communications.
-
Request a copy of the personal data we hold about you.
-
To exercise these rights, please contact us using the information below.
7. Children’s Privacy
-
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
8. Updates to This Policy
-
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
-
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Glow & Go Cleaning Pros​
-
📞 647-247-9996
